Privacy Policy for UltimateNYCookies

Effective Date: August 2024

UltimateNYCookies (“we,” “us,” “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products. This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Order Information: Details related to your purchase, including billing and shipping addresses, payment information, and order history.
  • Website Usage Information: IP address, browser type, device information, and browsing activity on our website.
  • Communication Information: Any messages, feedback, or inquiries you send us through our contact forms, email, or social media.

2. How We Use Your Information

We may use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment processing, shipping, and delivery.
  • Customer Service: To communicate with you regarding your orders, respond to inquiries, and provide customer support.
  • Marketing: To send you promotional offers, newsletters, and updates about our products, if you have opted-in to receive such communications.
  • Website Improvement: To analyze website usage and improve our website’s functionality and user experience.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products.
  • Legal Obligations: We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

4. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Retention of Your Information

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

6. Your Rights and Choices

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete personal information.
  • Withdrawal of Consent: Withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.
  • Opt-Out: Unsubscribe from our marketing communications by following the instructions provided in the email or contacting us directly.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies or alert you when cookies are being sent, but some parts of the site may not function properly without them.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

UltimateNYCookies